OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

The product you receive is the same as the picture you see in our store page, the specific parameters depend on the configuration of the product you choose, please refer to the sku picture in the product link.

Where can I view my order and logistics track?

You can find your order information in the upper right corner of the page account icon, order information will have logistics single number, our website also provides logistics single number query logistics track entrance, you can query the logistics track according to the single number!

How can I return an item?

You can first check the order information in your account, if the order has not been shipped, you can directly choose to return the refund, if the order has been shipped you need to get in touch with our after-sales customer service, he (she) will provide you with return guidelines, generally you need to sign for the goods and then return them to our return warehouse, the warehouse will arrange for a refund after receiving the returned goods to you.

How to contact you?

If you have any questions about our products and services, you can contact us by e-mail at support@customabc.com.

If you have any questions about the package you received, you can contact us by e-mail at aftersale@customabc.com.

Where are the packages shipped from?

We have Hong Kong main warehouse and the United States, Europe sub warehouses, according to the product where the warehouse inventory adjustment shipments.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS